Pharmacy First
Pharmacists can offer advice and treatment on a range of illnesses, including urinary tract infections, sore throats, earache, sinusitis, shingles, infected insect bites and impetigo.
Appointments
Before you book a GP appointment
Did you know that many common conditions can be treated by a community pharmacist through the NHS Pharmacy First service without you needing to see a GP?
You can go directly to a pharmacy (or self-refer online) for:
Earache (ages 1-17)
Sore throat
Sinusitis
Shingles
Infected insect bites
Impetigo
Urinary tract infections (women aged 16-64)
If the Pharmacist feels you need to be seen by a GP they can refer you directly back to us.
Online services
Canbury & Berrylands Surgery provides many services via an Online Portal
Book an appointment
For GP or pharmacist
For nurses, vaccinations, dressings or routine care
Select "I have an admin or routine care request" and tell us what you need.
Our clinical team reviews all requests within 4 working hours to make sure you are seen by the right clinician, at the right time.
If you cannot use the online form, please telephone reception on 020 8399 6362 and we'll complete the request for you.
When we're closed
Evenings and weekends
Pre-booked evening appointments are available Monday-Friday.
Saturday appointments are available through the Surbiton Health Centre hub (appointment required). Please phone 0203 405 8631
Need medical advice?
If it's urgent but not life-threatening, contact NHS 111 online or by calling 111.
Home Visits
Home visits are available for patients who are genuinely unable to attend the surgery because of frailty, illness or mobility problems.
Cancel an Appointment
Please give us as much notice as possible if you need to cancel your appointment.
If your appointment is in the next 12 hours please ring us to cancel your appointment.
You can call the surgery on 020 8399 6362
If your appointment is more than 12 hours away, please visit this page and select 'Admin query' then 'Something else' and then give us the date/time/day of your appointment.
You can also cancel by responding to an appointment reminder text if it has a link in it.